Contact Us

We’re here to assist you with all your insurance needs. Whether you have questions about our services, need assistance with a claim, want to explore insurance options tailored to your requirements, or if you are an insurance professional who wants to join our network, our team is ready to help.

Contact Us

We’re here to assist you with all your insurance needs. Whether you have questions about our services, need assistance with a claim, want to explore insurance options tailored to your requirements, or if you are an insurance professional who wants to join our network, our team is ready to help.

Phone

+27 (0)10 592 1996

Address

Eagle 2, Eagle Canyon Golf Estate Clubhouse,
3 Blueberry Road, Honeydew, 2170

Phone

+27 (0)82 854 8356

Address

Shop 15A, Marra Square, Bree Street,
Langebaan, 7357

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Frequently Asked Questions

Explore answers to common inquiries about our services, policies, and more to help streamline your insurance experience.

What is a placing agent?

Tranquille operates on various platforms and offers both traditional insurance policies and insurance placement slips, handling coinsurance, specialist insurance, and, where required, facultative reinsurance solutions. We administer most short-term insurance products on behalf of brokers, including placements into the larger, more capitalised Lloyd’s market and beyond.

How does Tranquille support brokers in managing their portfolios?

Tranquille Intermediary Services provides administrative and binder support, enabling brokers to focus on their clients while we handle policy placements, claims processing, and other back-office functions. Our streamlined processes and one-day SLA ensure efficiency and reliability.

What types of insurance solutions does Tranquille specialise in?

We specialise in a wide range of insurance products, including personal lines, commercial insurance, engineering insurance, heavy commercial vehicles (HCV), guarantees, and asset-all-risk placements, among others. Our solutions are designed to meet the unique needs of brokers and their clients.

Can Tranquille facilitate placements into international insurance markets?

Yes, as a Lloyd’s Open Market Correspondent, we can place business into the Lloyd’s market, providing brokers with access to global insurance solutions and specialised coverage options.